Privacy Policy

Last updated: October 31, 2026

PODBULK ("PODBULK", "we", "us", "our") is a product operated by Scanfastly LLC, a limited liability company registered in Wyoming, United States. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using PODBULK at app.podbulk.com (the "Service"), you agree to this policy.

1. The most important thing: in the browser engines, your files stay in your browser

PODBULK generates mockups entirely inside your own web browser using an embedded rendering engine (the Photopea API). Your PSD templates, design images, and the mockups you generate are never uploaded to, transmitted to, or stored on our servers unless you choose to send them to us. They are processed locally on your device and the resulting files are downloaded directly to you. We never see, access, copy, or retain your creative files without you choosing to send them.

The one exception is Vortex. Vortex is an optional cloud engine: if you choose to use it, the PSDs and designs you send to it are uploaded to our servers to be rendered. We keep them only for 48 hours after they were last used — see section 14 of our Terms and section 7 below. Complex never uploads your files on its own.

Sending us a PSD that keeps failing. When a run fails, the app tells you why and how to fix it. If the same PSD fails again, it offers a Send my PSD button. Only if you click it, a copy of the PSD templates from that run (up to 5 files) is uploaded to our servers over an encrypted connection so our support team can find the real error. Your design images and mockups are not included. These copies are stored outside the public website, only PODBULK support staff can open them, they are used only to diagnose that failure and improve PODBULK, and they are deleted automatically 48 hours after the failure. We do not share them, sell them, or use them to train any model. Contact us to have a copy deleted sooner. Free-plan users who send a PSD this way get a 7-day PAID trial code — see section 15 of our Terms.

2. Information we do collect

To operate accounts and subscriptions, we collect a limited amount of information:

  • Email address — used to create your account, log you in (with a one-time email link, or with Sign in with Google if you choose it — we then receive only your verified email address from Google), and send service-related messages.
  • Subscription and billing references — your plan, status, billing period, and identifiers provided by our payment processor (Stripe). We do not store your full card number or payment credentials; those are handled by Stripe.
  • Usage records — how many mockups and Vortex renders you have made in the current period, and a log of which tools you run (for example Workflow or Vortex), when, and whether each run succeeded — and, when a run fails, the error message and the names of the PSD files used. We use this to apply plan limits, prevent abuse, help you when you contact support, and improve the Service. These records never contain your files or designs.
  • Basic technical/log data — such as IP address, browser type, and timestamps, used for security, fraud prevention, and diagnostics.

3. How we use your information

  • To provide and maintain the Service and your account.
  • To authenticate you (via one-time email login links — we do not store passwords).
  • To process and manage your subscription through Stripe.
  • To enforce plan limits and prevent abuse.
  • To send you essential service communications (login links, billing notices, important updates).
  • Occasionally, to send you news or offers about PODBULK (for example a free trial). You can opt out at any time by replying “unsubscribe” or emailing contact@podbulk.com; essential service emails are not affected.
  • To secure the Service and comply with legal obligations.

4. Payment processing

Payments are processed by Stripe, Inc. When you subscribe, your payment details are collected and handled directly by Stripe under their own privacy policy and security standards. We receive only the information needed to manage your subscription (such as your email, plan, and subscription status). See Stripe's privacy policy at stripe.com/privacy.

5. Third-party services

  • Photopea API — the rendering engine embedded in your browser. Rendering happens locally on your device; we have written permission from Photopea's owner for commercial use. See photopea.com.
  • Stripe — payment processing.
  • Hostinger — our hosting provider for the application, the database and the Vortex render servers (located in the United States).
  • Google — Sign in with Google (optional), and Google Analytics on our marketing website podbulk.com to count visits. Google Analytics is not used inside the app.
  • Email delivery — used to send login links and account notices.

6. Cookies

In the app we use a single essential session cookie to keep you logged in, and your browser’s local storage for your own settings (such as saved Workflow profiles), which never leaves your device. Our marketing website podbulk.com uses Google Analytics cookies to measure visits. We do not use advertising cookies. See our Cookie Notice for details.

7. Data retention

We keep your account information for as long as your account is active. If you stop using the Service or ask us to delete your account, we will delete your personal information except where we are required to retain certain records (for example, billing records for tax and accounting purposes). Files used in the browser engine (Complex) are never stored, unless you choose to send a failing PSD to support (see section 1).

PSDs you send from a failed run: deleted automatically 48 hours after the failure. The error message and PSD file names are kept with your usage records.

Vortex files: design images and finished mockups from each Vortex run are deleted after 48 hours. PSDs you send to Vortex are deleted 48 hours after they were last used. If you choose Save my PSDs in this browser, your PSDs are kept in your own browser on your computer, not on our servers.

8. Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, contact us at contact@podbulk.com. We will respond within a reasonable time.

9. Security

We take reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), passwordless login, and limiting the data we collect. No method of transmission or storage is completely secure, but we work to protect your information and minimize what we hold.

10. Children

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above and, for material changes, take reasonable steps to notify you.

12. Contact

Questions about this policy or your data? Email us at contact@podbulk.com.
Scanfastly LLC, Wyoming, United States.