Terms of Service

Last updated: October 31, 2026

These Terms of Service ("Terms") govern your use of PODBULK at app.podbulk.com (the "Service"), operated by Scanfastly LLC, a Wyoming, United States limited liability company ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

PODBULK is a tool that generates bulk product mockups from your PSD templates and design images. Rendering normally happens inside your own browser using an embedded engine (Complex). Vortex, an optional engine, renders on our servers instead — see section 14. If a run keeps failing, you can choose to send the PSD to our support team — see section 15. We provide the application, your account, and your subscription plan.

2. Accounts

You log in using a one-time link sent to your email address, or with Sign in with Google. You are responsible for maintaining access to your email account and for all activity under your account. You must provide accurate information and be at least the age of majority in your jurisdiction (or have permission from a parent or guardian).

3. Plans, billing, and renewals

  • We offer a free tier and paid subscription plans. Plan features and limits are described on our pricing page and may change over time.
  • Paid plans are billed in advance on a recurring basis (monthly or yearly, as chosen at checkout) through our payment processor, Stripe, until cancelled.
  • Introductory offers. We may offer a discount for a limited first period (for example, 40% off the first three months of Premium, or the equivalent amount off the first year). The discount applies only to that period; afterwards the plan renews at the regular price shown at checkout unless you cancel.
  • Upgrading from PAID to Premium. When your Premium subscription starts, your PAID subscription is cancelled automatically and the unused part of it is credited to your account and applied to your next Premium invoices.
  • By subscribing, you authorize us, through Stripe, to charge your payment method on each billing cycle.
  • Plan limits (for example, the number of mockups per month) reset each billing period. Unused allowance does not carry over unless explicitly stated.

4. Cancellation and refunds

You can cancel your subscription at any time from your account (via the billing portal). When you cancel, your plan remains active until the end of the current billing period, after which it will not renew.

All payments are non-refundable. Except for the upgrade credit described in section 3, we do not provide refunds or credits for partial billing periods, unused allowance, or for periods in which you did not use the Service. Because you can cancel at any time to prevent future charges, please cancel before your next billing date if you do not wish to be charged again. This does not affect any rights you may have under applicable mandatory law. See our Refund Policy for details.

5. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or to infringe anyone's intellectual property or other rights;
  • Generate mockups using designs or templates you do not have the right to use;
  • Attempt to bypass plan limits, security measures, or authentication;
  • Reverse engineer, resell, or redistribute the Service except as permitted;
  • Interfere with or disrupt the Service or the servers and networks it runs on.

6. Your content and intellectual property

You retain all rights to your PSD templates, design images, and the mockups you generate. Files you process in the browser engines are never stored on our servers unless you choose to send a failing PSD to support, as described in section 15. Files you send to Vortex are stored only as described in section 14. Either way, we do not claim any rights over them. You are solely responsible for ensuring you have the rights to the files you use.

The Service itself, including its software, design, and branding, is owned by Scanfastly LLC and protected by law. These Terms do not grant you any ownership of the Service.

7. Third-party components

The Service uses third-party components, including the Photopea rendering engine (used with permission for commercial use) and Stripe for payments. Your use of those components may also be subject to their respective terms.

8. Service availability

We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features at any time. In the browser engines, rendering speed depends on your own device and the complexity of your files. Vortex runs on our servers and is provided on a best-effort basis.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or that results will be uninterrupted, accurate, or error-free.

10. Limitation of liability

To the maximum extent permitted by law, Scanfastly LLC and its owners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of or inability to use the Service. Our total liability for any claim relating to the Service shall not exceed the amount you paid us in the three (3) months before the event giving rise to the claim.

11. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access if you violate these Terms or use the Service in a way that could harm us, other users, or third parties.

12. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. Any disputes shall be subject to the courts located in Wyoming, unless applicable law requires otherwise.

13. Changes to these Terms

We may update these Terms from time to time. We will update the "Last updated" date and, for material changes, take reasonable steps to notify you. Continued use of the Service after changes take effect means you accept the updated Terms.

14. Vortex cloud render and saving your PSDs

Vortex is an optional engine that renders your mockups on PODBULK’s servers instead of in your browser. When you use Vortex, the PSD templates and design images you choose are uploaded to our servers over an encrypted connection so they can be rendered.

We don’t keep your PSDs. Since October 6, 2026, saved PSDs are stored in your own browser, on your computer — not on our servers:

  • For each run, the PSDs you use are sent to our servers and kept there for 48 hours after they were last used, so a batch that reuses them doesn’t upload them again. Then they are deleted automatically.
  • Save my PSDs in this browser keeps your PSDs and profiles in your browser’s storage on your computer. They stay until you delete them there or clear your browser data. How much you can store depends on your browser and free disk space.
  • Finished mockups and design images from each Vortex run are deleted after 48 hours, whether saving is on or off. Download what you need.

We use the PSDs you send only to render your mockups. We do not share them, sell them, or use them to train any model. PSDs saved on our servers under the earlier model can be moved into your browser with one click from the Vortex tab; we delete the server copies once they have been moved.

Vortex includes a monthly allowance of renders. Each finished image counts as one render; images that fail to render are not counted. Unused renders do not carry over to the next month. When the allowance is used up, Vortex stops until the next month.

Some PSDs cannot be rendered by Vortex — for example, curved or bent smart objects, which it renders flat. You can use the Complex engine in your browser for those.

15. When a run fails: sending us your PSD

When a mockup run fails, the app tells you the reason and how to fix it. If the same PSD fails again, the app offers a Send my PSD button. Nothing is sent unless you click it. If you do, a copy of the PSD templates from that run (up to 5 files, each up to 2 GB) is uploaded to PODBULK’s servers over an encrypted connection. Your design images and mockups are not included.

We use these PSD copies only so our support team can find the real error and improve the Service. They are kept outside the public website, only PODBULK support staff can open them, and they are deleted automatically 48 hours after the failed run. We do not share them, sell them, or use them to train any model, and section 6 still applies: you keep all rights to them. You must have the right to share the PSD with us. To have a copy deleted sooner, contact us.

7 days free for Free-plan users. If you are on the Free plan and send us a PSD this way, we email you a single-use code for 7 days of the PAID plan, normally within 48 hours. The 7 days start when you redeem the code; afterwards your account returns to Free with no charge. One code per account. We may decline the offer for misuse, for example several accounts used by one person or files sent only to obtain codes.

16. Contact

Questions about these Terms? Email contact@podbulk.com.
Scanfastly LLC, Wyoming, United States.